So about 4 months after we installed and had been using the Ice Maker it went out... It wasn't pushing the ice out anymore. Turns out the issue is pretty common, Nick took it apart and found this:
You can see the screw has broken on the cylinder... That piece turns and pushed the slushy water through and up and out the holes at the top of the mechanism.
Fortunately, we were able to get a refund for the machine through Amazon, but it took awhile as I originally contacted the seller directly. They offered a replacement unit, but it didn't have the water line input which I wanted. So they sent me back to Amazon.
Once we had the refund, I order a very similar looking one, which we have been using since June 12th... We will see if this one has a bit more life.
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